Shipping Information Margo's Mixtures ships all items via UPS. Subject to availability, we ship items within 3 days of receiving the order. Items usually take 5 or 7 business days to get to you. If you want a rush order placed and shipped via courier, indicate this on your order, or call us at 1-877-461-2454. Appropriate increased shipping charges will apply.
The exact shipping to your location is shown during the checkout process, after you have entered your address but before you have entered your payment details.
Return Policy
If an item arrives at your door damaged, please return it immediately so we can replace it. All items must be returned in the condition in which you received them. Margo's Mixtures is not responsible for any damage that may occur when you return your order.
Return merchandise to:
Margo's Mixtures
9805 Chandler Court
Dallas, TX 75243
Unless we made an error in order processing or shipping, we cannot refund shipping charges. When we have received the merchandise, all refunds will be credited to the credit card used to purchase them. We will process your return as quickly as possible and confirm the refund by e-mail.
If you return your purchase and it is past 30 days and before 60 days from when the item was shipped you will be issued a refund minus a 15% restocking fee. Returns past 60 days are generally not accepted. However, if special circumstances apply, contact us and an exception may be granted.
Privacy Policy
Making a purchase from any store requires an element of trust. We do not take the trust you place in us lightly. We will not use your personal information to send you unsolicited junk mail. We will never give or sell your name or address to a third party. Occasionally, we may contact individual customers to measure post-purchase satisfaction. You are under no obligation to respond to this contact.
Order by Phone
If you would prefer to place your order over the phone, please call us at 877-461-2454. If we are unavailable, please leave a message and we will return your call promptly. You can also e-mail margo@margosmixtures.com and request a call. Just let us know when you are most likely to be available.
Canceling an Order
You an send us can e-mail at margo@margosmixtures.com asking us to cancel your order at any time. Please include your name, addresses, phone number (including area code) and what you ordered. You can also call us at 877-461-2454 with this information.
Security
The Margo's Mixtures online store uses an advanced security system called Secure Socket Layers (SSL), which is the e-commerce industry standard. When you enter your personal information (name, address, phone number, credit card number) it is encrypted on a secure server. This is the safest way to place your order over the internet. Statistically, you are far more likely to have your credit card information abused as a result of a purchase at a regular retail outlet than over a SSL e-commerce connection.